Living Hope Home Healthcare achieved the highest star rating from the Centers for Medicare and Medicaid Services (CMS).
Living Hope 5 stars in patient quality of care making them the top home healthcare agency in the country to accomplish this recognition, representing the top 4 percent of all providers nationwide.
Being named one of few healthcare providers in the state to receive a five-star rating from CMS is a true testament to our team’s focus on proving the highest quality patient care and reinforces our drive to exceed expectations.
“Living Hope Home Healthcare prides itself on treating our patients with the utmost compassion and care,” remarked President/CEO, Tiju Thomas. CMS Five-Star rating is a great accomplishment,. I am incredibly proud, humbled and thankful for all the hard work by our phenomenal teams who always strive to do their best, and this 5-star rating is a reflection and recognition of how successful our team members have been at providing the highest quality of care for our patients. This is the highest rating possible from CMS and reflects the quality of care being delivered by our teams to ensure patients and their families are at the center of all we do."
The 5-star rating system allows patients and caregivers to easily compare home health agencies in their area. According to CMS, it is the national standard for collecting information on patient experiences that enable valid comparisons among all home health agencies. Star ratings range from 1 to 5 and demonstrate how a home health agency stands up to other home health agencies.
The state and national average for home health agencies is 3.5 stars. An agency is performing better than average compared to other agencies if it receives a star rating higher than 3.5. A star rating lower than 3.5 means that an agency’s performance was below average. While the majority of home health agencies in the nation are in the 3-3.5 star category.
Quality of patient care ratings judged on seven performance measures, are determined from patient data collected by CMS. Patient satisfaction ratings are based on patient experience with: overall care, communication between provider and patient care, provider professionalism and future recommendations. Home Health agencies quality measure scores is available on CMS Care Compare at https://www.medicare.gov/care-compare/. This information about the quality of care provided by “Medicare-certified” home health agencies throughout the nation, is available to the public.
Living Hope Home Health is an Accredited, Licensed and Certified Medicare home healthcare agency committed to providing patient-focused care since 2007. Individuals who have a scheduled surgery, are being discharged from the hospital or have been diagnosed with a chronic illness benefit from the skilled nursing and rehabilitation services the Living Hope offers. To learn more about how the Living Hope cares, please visit www.livinghopehealthcare.com or call (281)484-6500